Head of Marketing.
Emerging Markets | GTM | B2B Tech

Strategic marketing leader driving global brand growth across MENA, EU, CIS, and Latin America — with a track record in ecommerce, SaaS, and enterprise markets.

50+
Countries
10+
Years Global
$1.5M
Avg. Monthly Revenue
+30%
Conversion uplift (CRM)
Scroll

Core Competencies

Skills & Expertise

Marketing Expertise

Marketing Research & Analysis Go Global–Go Local Methodology Strategic Marketing Brand Marketing Digital Strategy Content Marketing Social Media Management Online Reputation Media & PR Account-based Marketing Marketing Budgeting

Leadership & Soft Skills

Cross-functional Collaboration Communication Agility Problem-solving Delegation Onboarding Mentoring Ownership Team Leadership Project Management

Work Experience

Selected Case Studies

B2B · Ecommerce
Global Ecommerce Market Expansion
Softline Ecommerce (Noventiq)

50+ countries · 90+ cities · 10+ years global


Challenges
  • Chaotic sales across EU
  • Brand built for Ru-market, weak globally
  • No brand or product awareness
  • Negative feedback from prospects
Actions Taken
  • Competitive marketing research
  • Go Global – Go Local strategy
  • Brand restyling for international markets
  • New corporate site development
  • 15+ sales marketing materials
  • 4 webinars, 5 podcasts, 80+ downloads
  • LinkedIn & Facebook community building
  • World AI Show (Dubai) sponsorship
  • PR campaign for Poland online store
Results
#1Efficiency of ad spend vs competitors
#2Social media engagement
$1.5M/moAverage turnover
ER 20%LinkedIn outreach 3,500 B2B
×2.5Unique users via PR (3 months)
IDC Spotlight Vendor Report, 2020
B2B · SaaS / ERP
International Brand Portfolio Build-out
Corporate Planning Platform — MENA, EU, CIS

OlapTeam (EU) · CasPlan (CIS) · Alplanir (MENA)


Challenges
  • Zero marketing support for intl. sales
  • Strong Russia-based brand identity
  • Expand to MENA, EU, CIS simultaneously
  • Acquire new enterprise clients
Actions Taken
  • Market & competitive research
  • Go-to-market strategy per region
  • Created identic for 2 new brands from scratch
  • Restyled 2 existing brands
  • 4 corporate websites built from scratch
  • 4 LinkedIn communities (600+ members in 3 months)
  • 20+ localized marketing materials
  • 3 business events: KZ, Saudi Arabia, UAE
  • Marketing unit built from scratch
Results
GlobalProduct launched at scale
MENA · EU · CISAll markets covered
−20%Marketing spend optimized
4 clientsAcquired from CIS & MENA
ER 18%LinkedIn communities
Strong brand portfolio & sales toolkit
B2B2C · Mobile App
CRM App Localization & Latin America Entry
Beauty Sphere CRM — Brazil

Market entry · Go-to-market · Product localization


Challenges
  • Russian-market CRM expanding to Latin America
  • iOS-only, no Android support
  • Inflexible pricing for Brazilian market
  • No local market intelligence
Actions Taken
  • Market research & competitive review
  • Focus groups & customer insights
  • SWOT, CJM, Customer Road Map
  • Unique Offer Proposition + pricing model
  • Full communication platform build
  • Sales funnel & launch plan
Results
+30%Conversion & sales (A/B tested)
App localized for Brazil
Boleto Bancario & Pix payment added
Special Brazil pricing model
VIP tariff discount system
Privilege Club for salon owners
B2C · Automotive
BMW Loyalty Program Strategy
BMW Group — Worldwide

BMW · BMW VIP · MINI · Motorrad


Challenges
  • Fragmented loyalty activities, no structure
  • Need to boost loyalty & uplift sales
  • Build community of faithful advocates
  • Develop bank & dealer partnerships
Actions Taken
  • Competitive analysis for all BMW series
  • Customer segmentation framework
  • Big Idea + brand identic per segment
  • Experience-based program mechanics
  • Specialty bank card concepts
  • Partners validation system
  • Dealers involvement model
  • Website, mobile app & communication strategy
Results
4 conceptsLoyalty programs delivered
Detailed client-centric mechanics
Banks & dealers partnership scheme
Partners' validation system
Modernized web & app
Strong competitive position achieved

Portfolio Highlights

Milestones by Category

Webinars

4 webinars: "Go Global, Go Local — Latin American Market" with Cristian Gallardo (CEO Pulsoline, Former Regional Manager LatAm, Avast). Southeast Asia eCommerce overview with Andy Le (Amazon Consultant, eBay Top Rated Power Seller). Brazil webinar with Vinícius Vieira (Head of Business Development at Bexs). 80+ downloads, CR 15%, avg. outreach 2,500.Softline Ecommerce Webinars

Events

World AI Show & Awards 2022, Dubai (25–26 May, Jumeirah Emirates Towers) — Softline Ecommerce as Supporting Partner. Team presence on the show floor and networking sessions. Global Payment Service Solution and Global Payment Solution for Online Sales presented at events.Softline Ecommerce Events

Sales Materials

Softline Ecommerce Solution in Brazil — 3 main features, key features, benefits for vendors, success stories (Avast, Kaspersky). Payment Methods — Global Overview. Softline & Kaspersky Global Partnership deck. 15+ materials produced for sales enablement across markets.Softline Ecommerce Sales Materials

LinkedIn & Social Media

Softline Ecommerce Global LinkedIn page (724 followers): "TOP 10 secret facts about the Middle East and North Africa". YouTube channel (@softlineecommerce3343, 23 subscribers, 9 videos): AB test conversion rate video, Brazil eCommerce webinar (141 views), All-in-One eCommerce Solution. Social banner: "Our clients AB tested us — They got +30% in conversion and sales."Softline Ecommerce Social Media

Recognition

PeerSpot story: Softline eCommerce Solution — Andre M., Digital Marketing Country Manager, Brazil at Avast Software: increased conversion by ~10%. Alexey Fedorov, Managing Director Russia/CIS/EE/ME at Avast: "The main advantage is implementing high-quality local online shopping experience in many regions." IDC Vendor Spotlight: "A Digital Commerce Platform for Emerging Markets" — February 2021.Softline Ecommerce Recognition

Brand Identity

Full brand system for OlapTeam (EU): logo variants, blue color palette, Avenir Next typography, icon set, business cards and dark-themed brand book.OlapTeam brand identity

New Website

Corporate website built from scratch at olapteam.com — "Transform Your Business Processes to exceed Your Goals." Full product, features and case study pages.OlapTeam website

OlapTeam Global — Cloud-Based or On-Premise?

LinkedIn post for OlapTeam Global page targeting enterprise decision-makers with the cloud vs. on-premise positioning.OlapTeam Global LinkedIn post Cloud vs On-Premise

OlapTeam Türkiye — Bulut Tabanlı mı?

Localised LinkedIn content for the Turkish market — same cloud vs. on-premise message delivered in Turkish for OlapTeam Türkiye page.OlapTeam Türkiye LinkedIn post

OlapTeam for Enterprise-level planning

Brand awareness post for OlapTeam Global — positioning the platform for enterprise-level financial planning and data management.OlapTeam Enterprise-level planning LinkedIn post

Kurumsal Seviye Planlama İçin OlapTeam

Turkish-language brand post for OlapTeam Türkiye — enterprise planning positioning delivered in the local language for the Turkish-speaking market.OlapTeam Kurumsal Seviye LinkedIn post

Sales Materials

Complete toolkit: CPM/EPM ecosystem explainers, feature comparison sheets, industry brochures and the ultimate corporate planning guide.OlapTeam sales materials

Brand Identity

Alplanir — fusion of modern business technology with authentic Arabic culture. Logo, dark-green color system, "Our Values" brand framework (Reliability, Transparency, Technology), merch (laptop case, wireless charger, power bank, pen, notebook, thermal mug) and badge/lanyard design.Alplanir brand identity

New Website Design

Full website designed for UAE/MENA market. Homepage: "Empower your business planning, forecasting and data analytics with agile driven platform Alplanir." Industry-specific landing page for Hospitality with features, benefits, product screenshots and "Plan It Easy" CTA.Alplanir new website design

LinkedIn — Why choose Alplanir?

Three LinkedIn posts: "Why choose Alplanir? Explore the opportunities for your company!", "Alplanir for Heavy Industry: Real-time insights, Maximum efficiency, No bottlenecks", "Top 3 Reasons for Hospitality Businesses to Switch to an EPM Platform", and "Why Proactive Financial Planning is a National Priority — Insights from the UAE's GPSSA Campaign".Alplanir LinkedIn posts

A Sample of Sales Materials

"Your Complete Sales & Marketing Performance Solution" — full one-pager with feature breakdown, 5 reasons to choose the Alplanir Platform, and benefits section. Targeted at enterprise buyers in the UAE market.Alplanir sales materials

Market Overview — Android vs iOS

Brazil has 84M smartphone users. 80.95% use Android (80M+ on Google Play), 18.74% use iOS (18M+ on App Store). Apple products cost 40% more due to taxes — the most expensive in the world. iPhones purchased outside the App Store don't function in Brazil. Chinese/Korean Android alternatives dominate at 700+ BRL vs iOS 11 at 3,000+ BRL.Market Overview Android vs iOS Brazil

Competitive Analysis

Full feature and pricing comparison across Masters Pro, YCLIENTS, Goldie Scheduling, Collaboration, Salon IQ Enterprise, Salon Soft, and Z/ital Business — covering platform availability, downloads, ratings, pricing tiers, and Brazil-specific localisation status.Competitive Analysis CRM Brazil

SWOT Analysis — Masters Pro

Strengths: flexible pricing, intuitive interface, master portfolio, loyalty on late payments, Brazilian dialect localisation, all major messengers connected, high App Store rating. Weaknesses: unknown brand in Brazil, similar feature set to competitors, no deposit/insurance option. Opportunities: Android localisation, loyalty programmes, pro community, local bank cards & payment methods. Threats: competitors with free tiers + WhatsApp Business, longer trial periods, and aggressive global entrants.SWOT Analysis Masters Pro Brazil

Customer Journey Map (CJM)

Awareness via Insta, Kwai, TikTok, blogs, WOM, webinars and podcasts. Interest via AppStore, Google Play and website. Desire: app download for trial, setup, onboarding first clients, personalised messages, first revenue report. Action: conversion from trial to paid, support contact. Loyalty: monthly subscription, upsell to premium tier, joining Masters Pro professional community.Customer Journey Map CRM Brazil

Sales Funnel — Воронка продаж

Optimizing: semantic core, keyword queries, relevance, review requests. Awareness: Instagram, TikTok, blogs, WOM, referrals. Interest: App Store ASA, Google Play, website. Desire: trial download, setup, client onboarding, personalised outreach, first revenue report. Action: payment conversion, local payment methods, support. Loyalty: monthly billing, subscription, referral, upsell to premium, Masters Pro community.Sales Funnel CRM Brazil

Brand Identity — Program Concepts

4 loyalty program identities each paired with BMW's "Sheer Driving Pleasure" brand: Upgrade Your Life (upward arrows icon), No Limits (abstract S-shape), Extrovert (multi-colour dynamic burst), Let's Go, Motor! (blue spiral). Each concept targets a distinct BMW owner segment.BMW loyalty program brand identity concepts

Cards for Loyalty Program — VISA Premium Platform

Bank card VISA Premium Platform for "Upgrade Your Life" and "No Limits" programs. Bank card VISA Premium Platform for "Let's Go, Motor!" and "Garage Club BMW". Extrovert motivation platform: two tools — Bank card Extrovert card with unique preferences and Mobile application Extrovert Pro.BMW loyalty program VISA bank cards

Program Mechanics — MINI & BMW Owners

Program mechanics model for MINI: Buy → Make purchases → Get benefits & discounts → Save bonuses → Share emotions with friends (Rational to Emotional journey). Program scheme for BMW owners: "Upgrade Your Life" benefits (partner offers, BMW events, 24/7 call centre, car upgrade) and "No Limits" benefits (exclusive trips, VIP shuttles, concierge, international insurance, chef cooking). BMW & Partners mechanics: Partners' offers (discounts, events, special offers) → Agency → monthly reporting, website updating, client feedback, analytics.BMW program mechanics model

Interaction with Partners — Validation Mechanics

BMW & Partners (BMW, MINI, Motorrad) validation mechanics: Partners-applicants (1–5) → Selection, validation, final approval with Evaluation criteria (Premium/Super-Premium segment, Federal level MOW & SPb, retail chains preferable, traffic, TA rating, recommended by TA) → Selected partners (1–3).BMW partners validation mechanics

Interaction with Dealers — BMW Loyalty Program

BMW Loyalty Program & Dealers cycle: BMW Loyalty Program → Education webinar (at launch stages: Moscow, St. Petersburg, Regions) → POS materials (tool kit for staff, branding & info materials) → Q&A → Dealers' loyalty offers (special interface at loyalty programme web-sites) → Integration of dealers' offers into the programme.BMW loyalty program dealers interaction

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